Training & Development
SIA Recognised Security Guard Training
All Security Personnel have obtained an SIA recognised qualification consisting of training in the following areas:
part one
Introduction to the Security Industry, Roles and Responsibilities
This section of the course covers the following topics:
- Introduction to the Security Industry
- Roles and Responsibilities of Security Officers
- Patrolling
- Access Control
- Searching
- Security and Emergency Systems
- Fire Safety
- Health and Safety at Work
- The Law
- Emergencies
- Customer Care and Social Skills
- Communications and Reporting
- Equality and Diversity
part Two
Communication Skills and Conflict Management
This section of the course covers the following topics:
- Avoiding Conflict and Reducing Risk
- Defusing Conflict
- Resolving Conflict
- Post-incident Considerations and Learning from Conflict
specialist training
Other specialist training is provided to meet the individual needs of the client and to develop the skills of the security officers and may include:
- First Aid – in accordance with the Health & Safety (First Aid) Regulations 1981.
- Fire Wardens – trained by the relevant fire service.
- Health & Safety – accredited by the Chartered Institute of Environmental Health.
- Retail Security – for shopping precincts and department stores.
- Guard Dog Training – as specified by NASDU (the National Association of Security Dog Users) in accordance with the Guard Dog Act.
- Such other training as may be required and relevant to a particular site or Assignment.
Company Induction Training
In addition to the training course carried out to obtain the Security Industry Authority licence all security personnel attend a Company Induction Training course which consists of class room based training on the below core subjects:
- Role and responsibilities
- Customer care and equal opportunities
- Communications and reporting
- Health and Safety at work
- Emergencies and fire awareness
- The Law
- Misuse of drugs, alcohol and other substances
- Extremist Groups
The Company Induction Training course is followed by a comprehensive Health and Safety and Environmental Training course.
